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Russell Hobbs 18256 Heritage Range Review

Russell Hobbs have been making kettles ever since the 1960s. You’d hope in that amount of time they’d learn a thing or two about how to produce a kettle that makes a nice brew! Today we’re looking at the Russell Hobbs 18256, which is a kettle they introduced a few years back as part of their 50th anniversary.

If you’re looking for an attractive kettle for your kitchen (no mean feat) then this one could well be for you. Russell Hobbs have modelled this after their very first kettle, the famous K2. As such, it has a cool retro design with a modern edge to it. It’s going to look the part in anybody’s kitchen.

The 18256 should prove nice and sturdy too. The body is entirely metal, and should be built to last. We’ll put that to the test a little later.

The jug holds 1.8 litres of water, which should be plenty for 6 cups of tea or coffee, and it has a rapid boil concealed element. Of course, there’s a removable water filter inside too so you don’t get any nasty surprises in your cuppa!

On the body, you’ll find a rear water gauge, and moving down to the base, an illuminating power indicator so you know when the switch has been flipped.

The kettle is suitable for both right and left handed people, with 360 degree base that allows the handle to positioned either to the left or right. Also in the base is cord storage, so you can tidy away any power cable that you’re not using.

Russell Hobbs 18256 Features and Specifications

  • Stylish retro design – classic look which should look nice in any kitchen
  • 1.8 litre capacity – enough space for 6 or 7 cups of tea or coffee
  • Rear water gauge
  • 360 degree base – suitable for both left and right handed people
  • Rapid boil

Customer Feedback and Reviews

Of course, that all sounds good but how does this kettle perform in the real world? To find out, we’re going to ask the customers. We collected together as many customer comments and reviews as we could, and found that 85% of customers were happy and would recommend this kettle. It’s not all plain sailing though, so do read on to the end!

First of all, people really did like the classic design of this kettle. In fact, looks are what attracted most people to this device over others. We can understand that- it’s a bit annoying spending time and money creating a nice kitchen only to burden it with an ugly plastic lump of a kettle! The Heritage kettle has grace and charm though, and everybody loved the way that it looks.

It does a good job when it comes to filling a cup of tea too! The spout pours very nicely, with no splashing or dripping and no mess whilst boiling.

There’s bad news too though.

The first thing that we simply couldn’t overlook, is the fact that over 10% of customers reported that the water often ended up with a nasty metallic taste. Now, the majority of customers seemed happy and didn’t report any such thing, but we simply can’t ignore those 10% that did.

Another complaint is that, for a kettle, it’s rather noisy. In fact, it’s so noisy that you can’t carry on a phone conversation in the same room! This didn’t bother some people, but if you think that might be an issue for you, then you should steer clear.

We’re not going to recommend the Russell Hobbs 18256. There’s no reason to risk buying it, since the Morphy Richards Accents Pyramid kettle is more up to date, cheaper, and doesn’t carry similar complaints of metallic tasting tea! Even if you’ve fallen in love with the retro charms of this kettle, you should still take a look at the Morphy Richards Accents – it’s remarkably similar.

  • Score: 2 stars

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