A home coffee maker is often the coffee lover’s best friend, but they sure can be ugly things! The Nescafe Dolce Gusto by Krups is different. With a modern and rather funky design, this is one machine that you won’t be ashamed to keep out on your kitchen worktop! Looks are one thing, but is it any good? Let’s take a look and find out.
First, one more word about the design. The most popular colour is the black model, but there are alternatives. The red model looks cool, and it’s also available in ivory (which is basically a cream colour). My personal favourite is the black model, but if you’re looking for something a bit brighter the red model looks great too.
Driving the Dolce Gusto is a powerful 15 bar pump pressure. This is a similar pressure to professional bean to cup machines, putting the KP2100 in good stead to produce a great cup of coffee.
Of course this machine takes capsules, or “pods” as Nescafe call them, to make your coffee. There are 18 different drink varieties available, and the pods can be purchased in any high street supermarket.
Simply pop your pod into the holder (it’ll slot into place with a satisfying click since the holder is magnetic), place your cup on the drip tray and press a button. It’s as simple as that.
The machine makes use of Thermoblock technology, which means that it heats the water as it goes. There’s next to no warm up time, and your coffee will be ready nice and quick.
The water tank is reasonably spacious, holding 1.3 litres of water. But the best thing about it is that it is completely removable. This makes filling, cleaning and emptying the tank super-easy.
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Nescafe Dulce Gusto KP2100 Features and Specifications
- Cool and modern look – available in black, red or ivory colours
- Powerful 15 bar pump pressure – professional level
- Quick and convenient – one touch operation
- Thermoblock technology heats water as it goes – very little warm up time required
- Removable 1.3 litre water tank – easy to fill, clean, and empty
- 16 different varieties of drink available to buy in your local supermarket
Customer Feedback and Reviews
Looking over the hundreds of customer comments about this machine, it became clear that most people liked it. Around 88% of customers were satisfied with their purchase, and over 82% gave the Dolce Gusto a top mark of 4 or 5 stars.
First off, lots of customers commented on the design. It’s definitely a popular machine in the looks department! As well as being sleek and modern, it looks radically different from anything else out there. This is definitely our favourite machine from a design perspective too. It’ll look great in pride of place in your kitchen!
The main selling point of capsule machines is their convenience.
For a start, they’re quick. The Dolce Gusto is no different, and it’ll have a steaming cup of coffee ready for you within 35 seconds. Despite the powerful pump, quite a few customers remarked that it was fairly quiet compared to other coffee machines that they’ve tried.
If you’re the kind of person who constantly finds themselves without a lot of time in the morning, then this machine could well be for you. Drop in a pod, hit the button and it’ll take care of the rest.
So what’s the coffee like?
The vast majority of customers praised it. With 16 different varieties available, there’s something for everyone there; you can even get skinny varieties too if you’re on a diet! There’s also hot chocolate which seemed to be a big hit.
Almost everyone said that the drinks the Dolce Gusto makes are better than instant coffee. That said, it isn’t going to make the same standard of coffee as a professional bean to cup machine. If you consider yourself a bit of a coffee connoisseur, you’d probably be better served by one of those.
However, for the average coffee drinker, this machine will make you a much better coffee than the freeze-dried stuff we usually put up with at home. It’s convenient and easy to use too, which to me is probably the biggest selling point.
Having read hundreds of customer comments, we did find a small number of people who had experienced some problems. The most commonly reported problem was leaking, and we noticed that perhaps 5% of people who left a comment had been forced to get a replacement machine. Obviously this was only a small minority, and you’ve got a 2 year warranty to fall back on if you do experience any problems.
Some of the varieties of drink (latte and hot chocolate) make use of a separate milk pack. This is obviously long life UHT milk, or powdered milk, which not everyone is a fan of. Also, two pods for one drink means those varieties are more expensive. You can remedy this situation by using your own milk, but bear in mind that cold milk is going to lower the temperature of your drink a fair bit.
One criticism which a few people mentioned, and we happen to agree quite strongly with, is that they couldn’t believe that the pods can’t be recycled. We must say that, in this day and age, we find that unbelievable too. It’s especially poor form when you consider that the Nespresso machine (made by the exact same company) has a free collection and recycling service! It’s losing marks for this!
Whilst coffee purists will still want to go for a bean to cup machine, the average coffee drinker will likely love the speed and convenience of the Nescafe Dulce Gusto KP2100. It’s speedy, easy to use, and beats instant coffee hands down.